Legal Center
The agreements, policies, and disclosures that govern your use of Moche-AI. Each document shows its current version and effective date. Material changes require your renewed acceptance before continued use.
The agreement governing host use of Moche-AI, including AI-output disclaimers, SMS/WhatsApp messaging terms, and liability limits.
How we collect, use, and protect personal data under GDPR, UK GDPR, and CCPA/CPRA, including SMS/WhatsApp opt-in data.
Subscription billing, cancellation, refunds, dunning, and chargeback handling.
GDPR Article 28 processing terms, technical & organizational measures, and subprocessors.
Enterprise agreement template — liability caps and governing law mirror the Terms of Service.
Our security controls, grouped by ISO 27001 / SOC 2 control families (aligned with, not certified).
The third-party services that process data on our behalf, their purpose, region, and safeguards.
Prohibited uses of the platform, including flowed-down model provider restrictions.
How the AI concierge works, which models answer guests, its limits, the redaction and zero-data-retention safeguards applied before content leaves our infrastructure, and when it refuses or escalates to a human host.
Open-source and AI-model attributions and license notices.
The cookies and trackers we use and how consent is handled in the EU/UK.
How to get help, our response targets, and how to exercise your data rights.