Legal Center
The agreements, policies, and disclosures that govern your use of Moche-AI. Each document shows its current version and effective date. Material changes require your renewed acceptance before continued use.
The agreement governing host use, including AI limits, subscriptions, founding discount eligibility, SMS messaging, and liability.
How we collect, use, and protect personal data under GDPR, UK GDPR, and CCPA/CPRA, including SMS/WhatsApp opt-in data.
Subscription billing, cancellation, refunds, dunning, and chargeback handling.
GDPR Article 28 processing terms, technical & organizational measures, and subprocessors.
Enterprise agreement template — liability caps and governing law mirror the Terms of Service.
Our security controls, grouped by ISO 27001 / SOC 2 control families (aligned with, not certified).
The third-party services that process data on our behalf, their purpose, region, and safeguards.
Prohibited uses of the platform, including flowed-down model provider restrictions.
How the AI concierge works, which models answer guests, its limits, the redaction and zero-data-retention safeguards applied before content leaves our infrastructure, and when it refuses or escalates to a human host.
Open-source and AI-model attributions and license notices.
The cookies and trackers we use and how consent is handled in the EU/UK.
How to get help, our response targets, and how to exercise your data rights.